VLeBooks FAQ's

Over 4 million titles from more than 5,000 publishers across 25,000 imprints, and our catalogue is always growing with new releases added daily.

Yes, all eBooks can be purchased individually with no upfront credit required.

Perpetual licences are available on an indefinite basis and do not expire. We offer a wide range of licence options, with the majority available on a perpetual basis, alongside flexible alternatives to suit all institutional requirements.

Yes, concurrent access licences support multiple students reading the same title simultaneously. The number of concurrent users will depend on the licence type selected.

No, credits reset free of charge every year to their original purchased value (e.g. 400 credits) on the anniversary of purchase. You only pay if you choose to top up early.

All illustrations, colour photographs and graphics are displayed exactly as they appear in the print edition.

No, purchased titles remain available even if a publisher withdraws them from the catalogue.

Only a web browser is required, with no plugins needed. All major browsers are supported.

No, the session will time out after a period of inactivity, freeing up access for other users.

Yes, students can share titles via the platform's built-in social sharing features.

Notes are kept indefinitely unless manually deleted or the account is deactivated.

Yes, we recommend downloading the VLeBooks app for the best reading experience on mobile devices. Download the app at (https://www.vlebooks.com/install).

Yes, VLeBooks works on both Windows and Mac devices. The app is available to download from the App Store and Windows Store at (https://www.vlebooks.com/install).

VLeBooks includes a range of accessibility features including overlays, zoom, large fonts, high contrast mode and dyslexic-friendly options.

Typically between 10-20% of a title, though this may vary depending on the publisher.

Yes, the platform displays how many pages you have remaining to print or copy.

Downloading saves the full eBook to your device, allowing you to read it offline without an internet connection.

Download periods are set by your institution and typically range from 1, 7 or 14 days.

The VLeBooks app allows students to access content offline and on the go. Students can sign in to the app using a code provided when accessing their institution account.

Yes, downloads can be disabled at the platform, licence or individual title level.

Yes, downloads expire automatically at the end of the loan period, freeing up access for other users.

When the download period ends, the book is automatically removed from the VLeBooks app and the title becomes available to borrow again.

The VLeBooks app supports downloads on Windows 10 or later, macOS 10.15 or later, iOS 15 (iPhone 11 or later) and Android 13 or later. Download the app at (https://www.vlebooks.com/install).

Login can be managed via username and password, IP authentication, or SSO integrations including Microsoft 365, Open Athens, RM Unify, Shibboleth and Google.

Yes, VLeBooks works as a fully standalone system and does not require a VLE or LMS.

Only if you are not using an integrated authentication system such as SSO or IP authentication.

VLeBooks is set up remotely with no installation or additional hardware required.

No, VLeBooks supports unlimited users across multiple sites.

Titles are available to access almost instantaneously after purchase.

Yes, support, training and a range of online resources are all included as standard.

The VLeBooks app is free to download at (https://www.vlebooks.com/install). Once installed, students can log in via a code obtained after signing into their institution account using their SSO.

Yes, you can link multiple institution accounts within the app.

Yes, institutional content is accessible once you have logged in to the app using your device code.

You can register up to six devices per account.

Yes, offline reading is supported for any titles you have downloaded.

Yes, the app supports notes, bookmarks and highlights.

Yes, notes and annotations sync automatically across all your devices when you reconnect to the internet.

The number of titles you can download at any one time depends on the limits set by your institution.

Yes, VLeBooks is fully COUNTER-compliant and supports COUNTER 5.1 reporting. Supported reports include Platform (PR), Title (TR), Database (DR) and Item (IR) reports. For further details see the (https://registry.countermetrics.org/platform/6a19c019-861e-4448-a625-3556d8e3d59e).

Yes, VLeBooks supports SUSHI data harvesting to allow for automated usage collection into your library management system.

Yes, title-level usage reporting is available, including access denied or turnaway data, which helps inform future purchasing decisions.