Kundenzufriedenheit in Industriellen Geschaftsbeziehungen: Kritische Ereignisse, Nichtlineare Zufriedenheitsbildung Und Zufriedenheitsdynamik by Bauer, Matthias (9783322813800)

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Kundenzufriedenheit in Industriellen Geschaftsbeziehungen: Kritische Ereignisse, Nichtlineare Zufriedenheitsbildung Und Zufriedenheitsdynamik (2000 edition)

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