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Image for The big book of customer service training games : quick, fun activities for all customer facing employees

The big book of customer service training games : quick, fun activities for all customer facing employees

Carlaw, Peggy, Deming, Vasudha
See all formats and editions

Part of the best selling "Big Book Series", this title contains ready to use handouts for training sessions.

It is a great fun and practical toolkit for managers and trainers to use.

Read More
Title Unavailable: Out of Print
Product Details
McGraw-Hill Publishing Co.
0077114760 / 9780077114763
Paperback / softback
658.812
16/10/2006
United Kingdom
English
xiv, 209 p. : ill.
24 cm
research & professional Learn More
Reprint. Originally published: 1999.
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