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Image for Tele-stress : relief for call center stress

Tele-stress : relief for call center stress (2nd ed)

Coscia, Stephen
See all formats and editions

This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work ;

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Product Details
CMP Books
1578200296 / 9781578200290
Paperback / softback
158.72
11/01/1998
United Kingdom
English
128p.
23 cm
general /research & professional Learn More
KNT Media, information & communication industries, VFJS Coping with stress
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