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Quality and Operations Management : Revised Edition

Part of the Management Extra series
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This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation.

It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.

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Product Details
Routledge
1138147907 / 9781138147904
Hardback
658.5
01/08/2016
United Kingdom
English
118 pages
210 x 297 mm, 453 grams