Rebuilding trust in healthcare

Healthcare has suffered from a series of scandals in the 1990s and early 21st century where trust and patient confidence has been questioned, such as the Shipman and Alder Hey cases.

This text offers practical advice on how to regain trust between patient and practitioner, and examines the nature of trust, outlining sociological models of trust and identifying relevant aspects.

It looks at how doctors need to introduce systems that monitor and regulate their profession to reduce error and mistrust and shows how positive lessons can be learnt from the experiences to improve health and healthcare.

The book also looks at suggestions as to how they must work in the future with the press, the public and patients.

Healthcare professionals, policy makers, policy shapers and commentators and those representing patient groups should find this volume of interest.

Contributors include Richard Baker, Ruth Etchells, Jenny Firth-Cozens, Liz Haggard, Jamie Harrison, Louella Houldcroft, Rob Innes, Di Jelley, James Jones, Robin McKenzie, Julia Neuberger, John Newton, John Spencer, George Taylor, Caron Walker, Tim van Zwanenberg.