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5 star service : how to deliver exceptional customer service (Third edition)

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Create magic moments that get you noticed, remembered and referred.

Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!

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Product Details
Pearson Business
1292100206 / 9781292100203
Paperback / softback
658.812
17/09/2015
United Kingdom
English
272 pages
22 cm
Previous edition: Harlow: Prentice Hall Business, 2010.