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Providing quality to customers (Fifth edition)

By: Institute of Leadership & Management

Part of the Institute of Learning & Management Super Series series
0080464203 / 9780080464206
Stock expected by 12/12/2019
30 cm xi, 97 pages : illustrations (black and white)
Tertiary Education (US: College)  Learn More
Published for the Institute of Leadership & Management.

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management.

The learning content is also closely aligned to the Level 3 S/NVQ in Management.

The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).


KJM Management & management techniques

Our price£25.59
RRP £31.99
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