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Managing for quality and performance (Eleventh edition Student edition)

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MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms.

This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality.

The authors provide a solid foundation for understanding and applying technical tools and performance excellence from an enterprise perspective.

This digital resource gives you the flexibility to highlight key text, add notes and create custom flashcards.

When it?s time to study, everything that has been flagged or noted can be gathered into an easily accessible guide.

The Readspeaker feature reads text aloud, so you can learn on the go, wherever you are.

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This title has been replaced. Some copies of this edition remain in stock, and can be ordered, however, please be advised availability beyond this is unlikely. Otherwise, please click 9780357984789 to take you to the new version.

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Product Details
0357442032 / 9780357442036
Hardback
17/09/2019
United States
English
1 volume (various pagings) : illustrations (black and white)
26 cm
Previous edition: 2017.