Top performer : a bold approach to sales and service

Stephen Lundin has helped thousands of people to transform their businesses through the phenomenal bestselling FISH! series. Now, the pioneering author has developed a new formula for success that demonstrates how the energy, passion and dynamism that street performers bring to their art can be harnessed by managers to enliven businesses and to inject a massive boost to sales.

In this engaging parable, Jim, a disciplined but uninspired sales manager encounters a street performer and is struck by his ability to engage his audience and how good he makes the people around him feel.

The two join forces and the result is a book that is packed with innovative techniques to produce dramatic improvements in natural energy and sales performance.

Top Performer's simple but life-changing lessons include: - Claim Your Pitch (Own your work, and stand out as the unique and authentic you.) - Mine the Mess (Look for inspiration in unexpected places.) - Choose Your Close (Make it original, so they'll never forget you.) - ...and so much more!