How to Become a Police Communications Officer (999 Emergency Operator)

Police Communications Officers are the Police Force's 999 Call operators who carry out a highly stressful and demanding job.

As part of the selection process for becoming a Police Communications Officer candidates are required to undergo a series of rigorous assessments including completing a competency-based application form, an assessment centre, a call-handling test and an interview.

During the call handling test candidates are required to listen to a recorded 999 call and then type up as much of the information as possible in the given time-frame.

To pass the live test applicants need to achieve an average typing speed of 16 words per minute.

How to become a Police Communications Officer book is packed full of tips and information on how to pass every element of the application process, from sample application form questions and answers, sample call-handler tests and even interview questions with suggested responses.