ISO/IEC 20000:2011 by Rovers, Mart (9789087537265) | Browns Books

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ISO/IEC 20000:2011 : A Pocket Guide

Rovers, Mart, Van Haren Publishing(Edited by)

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This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012.

It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: * it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; * it supports ISO/IEC 20000 training and certification and * it is a quick reference for practitioners to the core content of ISO/IEC 20000.

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Product Details

Publisher/Imprint van Haren Publishing

ISBN/Ean9087537263 / 9789087537265

FormatPaperback / softback

Published27/02/2013

Country of PubNetherlands

Pages1 pages

ReadershipProfessional & Vocational Learn More

BIC JNT Teaching skills & techniques, UB Information technology: general issues, UY Computer science

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