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Apprenticeship customer service practitionerLevel 2

By: Blaikie, Elizabeth Smith, Julie Stewart, Lambert Tissiman, Sue

Part of the Apprenticeship Level 2 Hospitality series
1292279923 / 9781292279923
Paperback
10/12/2018
8 in stock Need More ?
United Kingdom
1 volume +
Tertiary Education (US: College)  Learn More

An ideal companion to support apprentices throughout their on-programme learning of Customer Service Practitioner Level 2 Apprenticeship Standard Apprenticeship Handbook for Customer Service Practitioner (Level 2) provides apprentices with all the support they will need throughout the on-programme component of the Customer Service Practitioner Level 2 Apprenticeship Standard.

It is a course companion that covers all the knowledge required by the apprenticeship Standard and set out in the Pearson EPA Amplification.

It will also help apprentices identify and understand how to apply the appropriate skills and behaviours in the workplace.

BIC:

4KV Designed / suitable for UK vocational qualifications, KJSU Customer services

Our price£22.93
RRP £27.79
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