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Image for IT Service Management Based on ITIL : A Pocket Guide

IT Service Management Based on ITIL : A Pocket Guide - Volume 3

Jong, Arjen de, Kolthof, Axel, Pieper, Mike, Tjassing, Ruby, Van Bon, Jan, Veen, Annelies van der, Verheijen, Tieneke, Van Haren Publishing(Edited by)
Part of the Best Practice Library series
See all formats and editions

Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community.

What are the key service management processes? What is the 'lifecycle' approach?

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Title Unavailable: Out of Print
Product Details
van Haren Publishing
9087531028 / 9789087531027
Paperback
658.05
30/11/2007
Netherlands
1 pages
Professional & Vocational Learn More
JNT Teaching skills & techniques, KJ Business & management, KJBX Business & management: study & revision guides, KJMV Management of specific areas, UQ Computer certification
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