Search Results - Books -

User Guide

Paperback / softback 1 Jun 1996
ISBN: 9781860930843
Dewey: 658.812
Out of Print

Customer Care : Customer Liaison

Spiral bound 1 Jul 1998
ISBN: 9781841090405
Dewey: 658.812
Out of Print

Make a Difference : Self Study Pack to Improve Customer Service

Hardback 1 Jun 1996
ISBN: 9781860930881
Dewey: 658.812
Out of Print

Manager's Route to Competence : v. 6 : Satisfying Customer Requirements

Paperback / softback 1 Jan 1993
ISBN: 9781860930287
Dewey: 658.812
Out of Print

Customer Relationship Management

by Peelen
Paperback 11 Sep 2003
ISBN: 9789043008013
Dewey: 658.812
Out of Print

Sales Game

Paperback / softback 1 Oct 1995
ISBN: 9781899552290
Dewey: 658.81
Out of Print

The Customer Management Score Card : State of the Nation 11, 2001

Paperback / softback 23 Oct 2001
ISBN: 9780954169206
Dewey: 658.812
Out of Print

Giving Super Service

Spiral bound 1 Jul 1999
ISBN: 9781901106015
Dewey: 658.812
Out of Print

Customer Service : N/SVQ Level 2 : Assessor's Guide

Spiral bound 1 Jun 1996
ISBN: 9781860930867
Dewey: 658.812
Out of Print

Customer Communications

Paperback / softback 29 Jul 2002
ISBN: 9780902130975
Dewey: 658.812
Out of Print

Benchmarking Customer Services Technology : How Companies are Embracing Their Customers

Paperback / softback 1 Oct 2000
ISBN: 9781842963616
Dewey: 658.812
Out of Print

Wowing the Customer : Superior Service Resource Pack

Hardback 1 Jul 1996
ISBN: 9780952699613
Dewey: 658.81207
Out of Print

How Not to Lose Customers

Paperback / softback 1 Dec 1991
ISBN: 9780951861301
Dewey: 658.812
Out of Print

Customer Service : N/SVQ Level 2 : Coach/Trainers Guide

Spiral bound 1 Jun 1996
ISBN: 9781860930850
Dewey: 658.812
Out of Print

The Spirit of Service : DVD

28 Jun 2005
ISBN: 9789999977302
Dewey: 658.812
Out of Print

Best Practices in Customer Relationship Management : PDF Version

CD-Audio 26 Mar 2001
ISBN: 9781903950012
Dewey: 658.812
Out of Print

Best Practices in Customer Relationship Management

Loose-leaf 19 Mar 2001
ISBN: 9781903950005
Dewey: 658.812
Out of Print

Sales Planning : Study Guides 1-8

Paperback / softback 1 Dec 1998
ISBN: 9781860501531
Dewey: 658.8101
Out of Print

Customer Retention and Churn Management

Loose-leaf 1 Sep 2001
ISBN: 9781903950241
Dewey: 658.812
Out of Print

Make a Difference : Self Study Pack to Improve Customer Service

Paperback / softback 1 Jun 1996
ISBN: 9781860930874
Dewey: 658.812
Out of Print

Customer Focus

Paperback / softback 1 Mar 1998
ISBN: 9781860930966
Dewey: 658.812
Out of Print

Customer Care and Student Services

Loose-leaf 1 Aug 1993
ISBN: 9781899659104
Dewey: 658.81207
Out of Print

Working Together for the Customer

Paperback / softback 1 Jun 1996
ISBN: 9781860930829
Dewey: 658.812
Out of Print

Supporting Reliable Customer Service

Paperback / softback 1 Jun 1996
ISBN: 9781860930836
Dewey: 658.812
Out of Print
Out of Print

Managing Call Centre Staff : DVD

28 Jun 2005
ISBN: 9789999976831
Dewey: 658.812
Out of Print

Beginner's Guide to Using Consumer Satisfaction Questionnaires

Paperback / softback 1 Nov 1994
ISBN: 9780952327226
Dewey: 658.812
Out of Print

Customer First

Paperback / softback 1 Feb 1999
ISBN: 9780947557515
Dewey: 658.812
Out of Print
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