Search Results - Financial Times Series - Books - Cram, Tony

The finishing touch : how to build world-class customer service

Paperback / softback 4 Nov 2010
ISBN: 9780273713012
Dewey: 658.812
£21.59
RRP £26.99 Save 20%

Power Of Relationship Marketing : Keeping Customers For Life

Paperback / softback 23 Nov 1994
ISBN: 9780273609070
Dewey: 658.8
Out of Print
Out of Print

Smarter pricing : how to capture more value in your market

Paperback / softback 9 Dec 2005
ISBN: 9780273706137
Dewey: 658.816
Out of Print
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