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Image for Service Design: From Insight to Inspiration

Service Design: From Insight to Inspiration

Lovlie, Lavrans, Polaine, Andy, Reason, Ben

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Service Design is an eminently practical guide to designing services that work for people.

It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

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Product Details

Publisher/Imprint Rosenfeld Media

ISBN/Ean1933820616 / 9781933820613

FormateBook (Adobe Pdf, EPUB)

Published13/03/2013

Book LanguageEnglish

Pages6 pages

Copy LimitsCopy: 10%; print: 10%

BIC KNS Service industries