Health, safety and security : welcoming our visitors, managing and presenting heritage sites

Focusing on health, safety and security aspects, this is one of a series which shows how English Heritage deals with management and visitor issues at its 400 historic sites open to the public.

Case studies and examples of working practices and guidelines are included, and the book is linked directly to GNVQ Leisure and Tourism course requirements, as well as being suitable for many other vocational courses.