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Retail Business: Perspektiven, Strategien, Erfolgsmuster Mit Fallstudien und Praxisbeispielen von Aldi, Budnikowsky, Dell, Gortz, Hugo Boss, Keen On fashion, Kiehl's, Lush, Otto Group, Sport Scheck, Takko

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European Retail Research: 2010 Volume 24 Issue II

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Akquisition von Dienstleistungen: Angewandte Psychologie fur die berufliche Praxis

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Kundenorientiert verkaufen im Technischen Vertrieb: Erfolgreiches Beziehungsmanagement im Business-to-Business

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Preisverhandlungen erfolgreich fuhren und gewinnen: Rabattforderungen professionell abwehren - und Kunden trotzdem zufriedenstellen

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Vertriebskennzahlen: Kennzahlen und Kennzahlensysteme fur das Vertriebsmanagement

Vertriebsprognosen

Emotionale Verkaufsintelligenz: Mit Achtsamkeit und Werteorientierung besser verkaufen

Erfolgreich verkaufen im B2B: Kunden analysieren, Anfragen bewerten, Geschaftspotenziale erarbeiten

Verkaufstraining Fur Finanzdienstleister: Der Direkte Weg Zu Mehr Kunden, Umsatz Und Empfehlungen

Key Account Management erfolgreich planen und umsetzen: Mehrwert-Konzepte fur Ihre Top-Kunden

Kundenorientiert verkaufen im Technischen Vertrieb: Erfolgreiches Beziehungsmanagement im Business-to-Business

Ganz einfach uberzeugen: So nutzen Sie Ihre emotionale Kompetenz in schwierigen Verkaufssituationen

Call Center Controlling: Ein Modell fur die Planung, Kontrolle und Steuerung von Kundenservice-Centern

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