Search Results - KJSU - Peppers, Don

Return on customer : creating maximum value from your scarcest resource

Paperback / softback 1 Sep 2005
Publisher Cyan Books
ISBN: 9781904879343
Dewey: 658.812
£14.99

Rules to Break and Laws to Follow

Ebook 1 Mar 2012
Publisher Wiley-Blackwell
ISBN: 9781118381076
Dewey: 658.812
Licence From
£26.99
Available on VLeBooks

Customer Experience : What, How and Why Now

Hardback 30 Apr 2016
Publisher BookBaby
ISBN: 9781483563473
Dewey: 658.812
£25.99

Customer Experience : What, How and Why Now

Paperback / softback 30 Apr 2016
Publisher BookBaby
ISBN: 9781483560151
Dewey: 658.812
£17.99

Managing Customer Relationships: A Strategic Framework

Ebook 28 Apr 2004
Publisher Wiley-Blackwell
ISBN: 9780471656418
Dewey: 658.812
Licence From
£60.00
Available on VLeBooks
Licence From
£26.99
Available on VLeBooks

The Three Laws of Customer Service

Hardback 2 Jan 2008
ISBN: 9780470125519
£13.99

The one-to-one future : building business relationships one customer at a time

Paperback 30 May 1996
Publisher Piatkus Books
ISBN: 9780749914929
Dewey: 658.812
Out of Print

Managing customer relationships: a strategic framework

Ebook 28 Dec 2010
Publisher Wiley-Blackwell
ISBN: 9780470930151
Dewey: 658.812
Title Unavailable: Withdrawn

Managing Customer Relationships: A Strategic Framework

Ebook 30 Dec 2010
Publisher Wiley-Blackwell
ISBN: 9780470930182
Dewey: 658.812
Title Unavailable: Withdrawn

Managing customer relationships : a strategic framework

Hardback 8 Feb 2011
ISBN: 9780470423479
Dewey: 658.812

This title has been replaced View Replacement

One to One Manager : An Executive's Guide to Customer Relations

Paperback / softback 19 Oct 1999
ISBN: 9780385494083
Dewey: 658.812
Out of Print
Out of Print

Managing customer relationships : a strategic framework

Hardback 28 Apr 2004
ISBN: 9780471485902
Dewey: 658.812

This title has been replaced View Replacement

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