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Image for CRM Survival Guide

CRM Survival Guide

Hardback 30 Jun 2003
Publisher Prentice Hall
ISBN: 9780130651976
Dewey: 658.812
£32.07
Image for Test Prep ManageFirst Customer Service

Test Prep ManageFirst Customer Service

Paperback 28 Jan 2008
Publisher Prentice Hall
ISBN: 9780138126896
Dewey: 658.812
Out of Print
Image for Customer Relationship Managmt

Customer Relationship Managmt

by Anton
Paperback 7 Mar 2003
Publisher Prentice Hall
ISBN: 9780131112353
Dewey: 658.812
Out of Print
Image for CRM automation

CRM automation

Paperback / softback 5 Mar 2002
Publisher Prentice Hall
ISBN: 9780130088512
Dewey: 658.81202854678
Out of Print
Image for Customer service : a practical approach

Customer service : a practical approach

Paperback 1 Jun 2006
Publisher Prentice Hall
ISBN: 9780131989375
Dewey: 658.812

This title has been replaced View Replacement

Image for Technology and Customer Service : Profitable Relationship Building

Technology and Customer Service : Profitable Relationship Building

series Neteffect Series
Paperback 1 Nov 2002
Publisher Prentice Hall
ISBN: 9780130989901
Dewey: 658.812
Out of Print
Image for Supervisor's Script Book

Supervisor's Script Book

Hardback 24 Jul 1996
Publisher Prentice Hall
ISBN: 9780134601144
Dewey: 658.302
Out of Print
Image for Customer Service : Serve Us America

Customer Service : Serve Us America

Paperback 31 Oct 2001
Publisher Prentice Hall
ISBN: 9780135275085
Dewey: 658.812
Out of Print
Image for ManageFirst : Customer Service with Pencil/Paper Exam

ManageFirst : Customer Service with Pencil/Paper Exam

Paperback 12 Apr 2006
Publisher Prentice Hall
ISBN: 9780132283816
Dewey: 647.950688

This title has been replaced View Replacement

Image for Serving Internal and External Customers

Serving Internal and External Customers

Paperback 8 Aug 2003
Publisher Prentice Hall
ISBN: 9780130283412
Dewey: 658.812
Out of Print
Image for Customer relationship management

Customer relationship management

series Getting it right!
Paperback / softback 8 Nov 2002
Publisher Prentice Hall
ISBN: 9780130352118
Dewey: 658.812
Out of Print
Image for Accelerating customer relationships : using CRM and relationship technologies

Accelerating customer relationships : using CRM and relationship technologies

Hardback 26 Sep 2000
Publisher Prentice Hall
ISBN: 9780130889843
Dewey: 658.8120285
Out of Print
Image for BlackBoard Student Access Kit for Customer Service : Career Success Through Customer Loyalty

BlackBoard Student Access Kit for Customer Service : Career Success Through Customer Loyalty

Online resource 24 Aug 2010
Publisher Prentice Hall
ISBN: 9780135065839
Dewey: 658.812
Out of Print
Image for Custmr Servc : Practcl&Custmr Servc:Serve

Custmr Servc : Practcl&Custmr Servc:Serve

Paperback 16 Dec 2002
Publisher Prentice Hall
ISBN: 9780131044067
Dewey: 658.812
Out of Print
Image for Customer service : career success through customer loyalty

Customer service : career success through customer loyalty

Paperback 15 Mar 2007
Publisher Prentice Hall
ISBN: 9780132236584
Dewey: 658.812

This title has been replaced View Replacement

Image for Blackboard, Student Access Kit, Customer Service

Blackboard, Student Access Kit, Customer Service

Online resource 31 Aug 2007
Publisher Prentice Hall
ISBN: 9780132236980
Dewey: 658.812
Out of Print
Image for Analytical CRM

Analytical CRM

Hardback 1 Jul 2003
Publisher Prentice Hall
ISBN: 9780131403000
Dewey: 658.812
Out of Print
Image for Complete Book of Ready-to-Use Customer Service Scripts

Complete Book of Ready-to-Use Customer Service Scripts

Hardback 12 Aug 1997
Publisher Prentice Hall
ISBN: 9780133998825
Dewey: 658.812
Out of Print
Image for Customer service : career success through customer loyalty

Customer service : career success through customer loyalty

Paperback 3 Jan 2010
Publisher Prentice Hall
ISBN: 9780135063972
Dewey: 658.812

This title has been replaced View Replacement

Image for IT Services : Costs, Metrics, Benchmarking, and Marketing

IT Services : Costs, Metrics, Benchmarking, and Marketing

Hardback 10 Mar 2000
Publisher Prentice Hall
ISBN: 9780130191953
Dewey: 004.0688
Out of Print
Image for MyMarketingLab with Pearson eText -- Access Card -- for Marketing : Real People, Real Choices

MyMarketingLab with Pearson eText -- Access Card -- for Marketing : Real People, Real Choices

Digital product license key 6 Mar 2017
Publisher Prentice Hall
ISBN: 9780134293189
Dewey: 658.8342
Out of Print
Image for Do the Right Thing : How Dedicated Employees Create Loyal Customers and Large Profits

Do the Right Thing : How Dedicated Employees Create Loyal Customers and Large Profits

Paperback 29 Nov 2007
Publisher Prentice Hall
ISBN: 9780132343343
Dewey: 658.812
Out of Print
Image for Sales Management : People and Profit

Sales Management : People and Profit

Hardback 1 Nov 1990
Publisher Prentice Hall
ISBN: 9780205125968
Dewey: 658.81
Out of Print
Image for Consumer behavior

Consumer behavior

Hardback 5 Feb 2014
Publisher Prentice Hall
ISBN: 9780132544368
Dewey: 658.8342
£232.79

This title has been replaced View Replacement

Image for Consumer Behavior

Consumer Behavior

Hardback 13 Jun 2008
Publisher Prentice Hall
ISBN: 9780136015963
Dewey: 658.8342

This title has been replaced View Replacement

Image for Supervisor's Script Book

Supervisor's Script Book

Paperback 26 Jun 1996
Publisher Prentice Hall
ISBN: 9780134760520
Dewey: 658.302
Out of Print
Image for NRAEF ManageFirst : Customer Service w/ On-line Testing Access Code Card

NRAEF ManageFirst : Customer Service w/ On-line Testing Access Code Card

Online resource 28 Dec 2006
Publisher Prentice Hall
ISBN: 9780131589131
Dewey: 658.812
Out of Print
Image for Customer service : a practical approach

Customer service : a practical approach

Paperback 23 Jul 2009
Publisher Prentice Hall
ISBN: 9780135064337
Dewey: 658.812

This title has been replaced View Replacement

Image for Sales and Sales Management Today : A Readings Book

Sales and Sales Management Today : A Readings Book

Paperback 1 Nov 1990
Publisher Prentice Hall
ISBN: 9780205125395
Dewey: 658.81
Out of Print
Image for WebCT Student Access Kit for Customer Service : Career Success Through Customer Loyalty

WebCT Student Access Kit for Customer Service : Career Success Through Customer Loyalty

Online resource 30 Sep 2010
Publisher Prentice Hall
ISBN: 9780135065822
Dewey: 658.812
Out of Print
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