Fundamentals of case and caseload management: skills for rehabilitation practice (1st edition.)

"Caseload management is...work. More specifically it is the work of caseload managers in the public and private rehabilitation sectors.

Caseload management is not merely relying on intuitive strategies, but rather, it is the disciplined application of skills, tools, and techniques that facilitate positive movement toward a desired, successful, productive outcome.

It is the skilled interaction of managers and management constructs that create responsible performance.

Such achievement is a positive alternative to random behaviors, confusion, and inappropriate decision-making in rehabilitation caseload functions and practice"--.