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Supercharging the customer experience : how organizational alignment drives performance

How To Become A Rainmaker

Brilliant customer service

5 star service : how to deliver exceptional customer service

The ten principles behind great customer experiences

Marketplace Dignity : Transforming How We Engage with Customers Across Their Journey

Coffee's for closers : the best real life sales book you'll ever read

Dealing with difficult people : fast, effective strategies for handling problem people

The customer rules : the 39 essential rules for delivering sensational service

The human experience : how to make life better for your customers and create a more successful organization

Customer experience for dummies

BTEC level 2 technical certificate in business customer services operations: Learner handbook

Hug your customers : love the results

Perfect phrases for customer service

Crowning the customer : how to become customer-driven

The Values Economy : How to Deliver Purpose-Driven Service for Sustained Performance

The customer success pioneer : the first 12 months of your journey into growth

The Gold Standard : Giving Your Customers What They Didn't Know They Wanted

The come back culture : 10 business practices that create lifelong customers

The customer of the future : 10 guiding principles for winning tomorrow's business

Customer Service : Principles of good customer service

The swipe-right customer experience : how to attract, engage, and keep customers in the digital-first world

Unforgettable : The Art and Science of Creating Memorable Experiences

Marketing

The Hospitality Mentality : Create Raving Fans Through Your Guest Experience

Close for life : the real estate agent's guide to creating satisfied customers that only do business with you

Be your customer's hero : real-world tips & techniques for the service front lines

CCXP Exam Preparation

Listen up! : how to tune in to customers and turn down the noise

Nuanced Account Management : Driving Excellence in B2B Sales

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