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Image for Raving fans : a revolutionary approach to customer service

Raving fans : a revolutionary approach to customer service

series The one minute manager
Paperback / softback 15 Jun 1998
Publisher HarperCollins
ISBN: 9780006530695
Dewey: 658.812
£7.49
RRP £9.99 Save 25%
41 in Stock
Image for A paradigm of customer recovery : "customer care from a practical approach"

A paradigm of customer recovery : "customer care from a practical approach"

Paperback / softback 20 Sep 2000
Publisher iUniverse
ISBN: 9780595122592
Dewey: 658.812
£8.99
RRP £9.99 Save 10%
1 in Stock
Image for Customer service pocketbook : a pocketful of tools, tips and techniques for everyone who contributes, directly or indirectly, to ensuring that the customer comes first

Customer service pocketbook : a pocketful of tools, tips and techniques for everyone who contributes, directly or indirectly, to ensuring that the customer comes first

Paperback / softback 1 Oct 2013
ISBN: 9781906610555
Dewey: 658.812
£7.99
RRP £9.99 Save 20%
Image for "Just looking thanks!" : the straight-forward guide to creating brilliant customer service

"Just looking thanks!" : the straight-forward guide to creating brilliant customer service

Paperback / softback 31 Jul 2006
ISBN: 9781412094139
Dewey: 658.812
£6.39
RRP £7.99 Save 20%
Image for The Authority Guide to Trusted Selling : Building Stronger, Deeper, More Profitable Relationships with Your Customers to Create Lifetime Loyalty

The Authority Guide to Trusted Selling : Building Stronger, Deeper, More Profitable Relationships with Your Customers to Create Lifetime Loyalty

series The Authority Guides
Paperback / softback 17 Oct 2016
Publisher Authority Guides
ISBN: 9781909116771
Dewey: 658.81
£7.99
RRP £9.99 Save 20%
Image for Customer Relationship Management : Marketing 04.04

Customer Relationship Management : Marketing 04.04

series Express Exec
Paperback / softback 25 Mar 2002
ISBN: 9781841122137
Dewey: 658.812
£6.74
RRP £8.99 Save 25%
Image for The Authority Guide to Profitable Pricing : How to develop a powerful strategy to boost turnover, profit, cash flow and business growth

The Authority Guide to Profitable Pricing : How to develop a powerful strategy to boost turnover, profit, cash flow and business growth

series The Authority Guides
Paperback / softback 8 Nov 2017
Publisher Authority Guides
ISBN: 9781912300105
Dewey: 658.816
£7.99
RRP £9.99 Save 20%
Image for 18 rules of community engagement : a guide for building relationships and connecting with customers online

18 rules of community engagement : a guide for building relationships and connecting with customers online

Paperback / softback 15 May 2009
Publisher Happy About
ISBN: 9781600051425
Dewey: 658.812
£8.46
RRP £9.95 Save 15%
Image for Six Steps to Customer Happiness

Six Steps to Customer Happiness

Paperback / softback 8 Oct 2019
Publisher Stour Publishing
ISBN: 9781788451659
Dewey: 658.812
£6.74
RRP £8.99 Save 25%
Image for CRM in der Public Cloud : Praxisorientierte Grundlagen und Entscheidungsunterstutzung

CRM in der Public Cloud : Praxisorientierte Grundlagen und Entscheidungsunterstutzung

series Essentials
Paperback / softback 28 Sep 2017
Publisher Springer Gabler
ISBN: 9783658197230
Dewey: 658.81
£8.99
RRP £9.99 Save 10%
Image for Service! Some People Just Don't Get It

Service! Some People Just Don't Get It

Paperback / softback 17 Aug 2006
ISBN: 9781600370267
Dewey: 658.812
£6.39
RRP £7.99 Save 20%
Image for Dynamic Allocation and Pricing : A Mechanism Design Approach

Dynamic Allocation and Pricing : A Mechanism Design Approach

series Arne Ryde Memorial Lectures
Hardback 12 Dec 2014
Publisher MIT Press
ISBN: 9780262028400
Dewey: 658.816
£5.99
RRP £7.99 Save 25%
Image for Everyday Selling : Bite-Sized Stories, Metaphors and Parallels to Help the Customer to Buy

Everyday Selling : Bite-Sized Stories, Metaphors and Parallels to Help the Customer to Buy

Paperback / softback 25 Jun 2015
ISBN: 9780993311208
Dewey: 658.81
£8.49
RRP £9.99 Save 15%
Image for Network marketing : professional guide in only 40 pages

Network marketing : professional guide in only 40 pages

by Dr Neo
Paperback / softback 31 Mar 2014
Publisher Authorhouse UK
ISBN: 9781496975096
Dewey: 658.81
£8.06
RRP £8.95 Save 9.5%
Image for The Art of Celebrity Service

The Art of Celebrity Service

Paperback / softback 25 Oct 2006
Publisher iUniverse
ISBN: 9780595401659
Dewey: 658.812
£5.71
RRP £6.34 Save 9.5%
Image for Inspire : Motivate and Train Your Sales Team to Grow Your Business

Inspire : Motivate and Train Your Sales Team to Grow Your Business

Paperback / softback 6 Feb 2020
ISBN: 9781642794694
Dewey: 658.81
£7.99
RRP £9.99 Save 20%
Image for Pricing Services And Revenue Management

Pricing Services And Revenue Management

series Winning In Service Markets Series
Paperback / softback 7 Oct 2017
ISBN: 9781944659189
Dewey: 658.816
£7.16
RRP £8.95 Save 20%
Image for Sales Audit : The Sales Manager's Playbook for Getting Control of the Selling Cycle and Improving Results

Sales Audit : The Sales Manager's Playbook for Getting Control of the Selling Cycle and Improving Results

Paperback / softback 17 Jan 2007
Publisher iUniverse
ISBN: 9780595421343
Dewey: 658.81
£7.24
RRP £8.04 Save 10%
Image for What to Say to a Porcupine : 20 Humorous Tales That Get to the Heart of Great Customer Service

What to Say to a Porcupine : 20 Humorous Tales That Get to the Heart of Great Customer Service

Paperback / softback 19 Jun 2018
Publisher Amacom
ISBN: 9780814416792
Dewey: 658.812
£6.39
RRP £7.99 Save 20%
Image for Effective Selling and Sales Management : How to Sell Successfully and Create a Top Sales Organization

Effective Selling and Sales Management : How to Sell Successfully and Create a Top Sales Organization

Paperback / softback 12 Oct 2007
Publisher iUniverse
ISBN: 9780595464869
Dewey: 658.81
£8.10
RRP £9.00 Save 10%
Image for Serve Me Better... Please! : An Approach to Great Customer Service

Serve Me Better... Please! : An Approach to Great Customer Service

Paperback / softback 25 Aug 2009
ISBN: 9781426910296
Dewey: 658.812
£6.95
RRP £7.72 Save 10%
Image for The Perfect Sales Call

The Perfect Sales Call

Paperback / softback 24 Mar 2015
Publisher CGW Publishing
ISBN: 9781908293336
Dewey: 658.81
£6.99
Image for The Sales Operator-insider's Guide to Successful Selling

The Sales Operator-insider's Guide to Successful Selling

Paperback / softback 3 Jan 2008
Publisher Little Falls Press
ISBN: 9780977956944
Dewey: 658.81
£8.00
RRP £10.00 Save 20%
Image for Managing Customer Relationships And Building Loyalty

Managing Customer Relationships And Building Loyalty

series Winning In Service Markets Series
Paperback / softback 18 Nov 2017
ISBN: 9781944659363
Dewey: 658.812
£7.16
RRP £8.95 Save 20%
Image for Customer romance : a new feel of customer service

Customer romance : a new feel of customer service

Paperback / softback 3 Oct 2014
Publisher AuthorHouse
ISBN: 9781491896785
Dewey: 658.812
£8.96
RRP £9.95 Save 9.5%
Image for Happy About Customer Service? : Creating a Culture of Customer Service Excellence

Happy About Customer Service? : Creating a Culture of Customer Service Excellence

Paperback / softback 4 Sep 2008
Publisher Happy About
ISBN: 9781600050930
Dewey: 658.812
£8.46
RRP £9.95 Save 15%
Image for Selling Is A Mind Game

Selling Is A Mind Game

Paperback / softback 13 Feb 2012
Publisher AuthorHouse
ISBN: 9781468545937
Dewey: 658.81
£7.43
RRP £8.26 Save 10%
Image for Selling in a recession : 21 tips and strategies for finding new business in a tough economy

Selling in a recession : 21 tips and strategies for finding new business in a tough economy

Paperback / softback 12 Feb 2009
Publisher Ornery Tiger Press
ISBN: 9780981708812
Dewey: 658.81
£6.95
Image for Designing Complaint Handling And Service Recovery Strategies

Designing Complaint Handling And Service Recovery Strategies

series Winning In Service Markets Series
Paperback / softback 21 Nov 2017
ISBN: 9781944659394
Dewey: 658.812
£7.16
RRP £8.95 Save 20%
Image for The Amazing Troll-man : Winding up the world...one comment at a time!

The Amazing Troll-man : Winding up the world...one comment at a time!

Paperback / softback 9 Dec 2021
Publisher Unfiltered
ISBN: 9781910863855
Dewey: 658.8120207
£6.74
RRP £8.99 Save 25%
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