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Image for The pricing model revolution : how pricing will change the way we sell and buy on and offline

The pricing model revolution : how pricing will change the way we sell and buy on and offline

Hardback 26 May 2022
ISBN: 9781119900573
Dewey: 658.816
£22.49
RRP £29.99 Save 25%
2 in Stock
Image for Creating superfans : how to turn your customers into lifelong advocates

Creating superfans : how to turn your customers into lifelong advocates

Hardback 13 Feb 2023
ISBN: 9781774580783
Dewey: 658.812
£16.49
RRP £21.99 Save 25%
2 in Stock
Image for B2B customer experience : a practical guide to delivering exceptional CX

B2B customer experience : a practical guide to delivering exceptional CX

Paperback / softback 3 May 2023
Publisher Kogan Page Ltd
ISBN: 9781398608511
Dewey: 658.804
£25.49
RRP £29.99 Save 15%
2 in Stock
Image for The swipe-right customer experience : how to attract, engage, and keep customers in the digital-first world

The swipe-right customer experience : how to attract, engage, and keep customers in the digital-first world

Paperback / softback 8 Dec 2022
ISBN: 9781400232307
Dewey: 658.8120285
£11.24
RRP £14.99 Save 25%
2 in Stock
Image for Customer Service : Principles of good customer service

Customer Service : Principles of good customer service

Paperback / softback 24 Sep 2020
ISBN: 9798689957418
£10.17
RRP £11.97 Save 15%
1 in Stock
Image for Delighting Customers : How to build a customer-driven organization

Delighting Customers : How to build a customer-driven organization

Hardback 31 Oct 1994
Publisher Chapman and Hall
ISBN: 9780412610103
Dewey: 658.812
£82.49
RRP £109.99 Save 25%
2 in Stock
Image for Dealing with difficult people : fast, effective strategies for handling problem people

Dealing with difficult people : fast, effective strategies for handling problem people

series Creating success
Hardback 3 Jun 2019
Publisher Kogan Page Ltd
ISBN: 9780749498795
Dewey: 658.3145
£25.50
RRP £30.00 Save 15%
2 in Stock
Image for The new customer experience management : why and how the companies of the future address their customers' needs proactively

The new customer experience management : why and how the companies of the future address their customers' needs proactively

Paperback / softback 11 Nov 2022
Publisher Routledge
ISBN: 9781032313412
Dewey: 658.812
£25.49
RRP £29.99 Save 15%
2 in Stock
Image for Unforgettable : The Art and Science of Creating Memorable Experiences

Unforgettable : The Art and Science of Creating Memorable Experiences

Paperback / softback 21 Sep 2023
ISBN: 9781636981017
£11.99
RRP £14.99 Save 20%
2 in Stock
Image for The Hospitality Mentality : Create Raving Fans Through Your Guest Experience

The Hospitality Mentality : Create Raving Fans Through Your Guest Experience

Paperback / softback 21 Dec 2023
ISBN: 9781636981765
Dewey: 658.812
£11.19
RRP £13.99 Save 20%
2 in Stock
Image for Marketing

Marketing

series The Brian Tracy Success Library
Paperback / softback 23 Dec 2019
Publisher Amacom
ISBN: 9781400222186
Dewey: 658.8
£9.34
RRP £10.99 Save 15%
2 in Stock
Image for Close for life : the real estate agent's guide to creating satisfied customers that only do business with you

Close for life : the real estate agent's guide to creating satisfied customers that only do business with you

Paperback / softback 8 Aug 2023
ISBN: 9781265223281
Dewey: 658.812
£14.39
RRP £17.99 Save 20%
2 in Stock
Image for Marketing Wisdom

Marketing Wisdom

series Management for Professionals
Hardback 11 Sep 2018
ISBN: 9789811077234
Dewey: 658
£41.24
RRP £54.99 Save 25%
2 in Stock
Image for Selling transformed : develop the sales values which deliver competitive advantage

Selling transformed : develop the sales values which deliver competitive advantage

Paperback / softback 3 Dec 2020
Publisher Kogan Page Ltd
ISBN: 9781789665352
Dewey: 658.85
£26.99
RRP £29.99 Save 10%
1 in Stock
Image for Be your customer's hero : real-world tips & techniques for the service front lines

Be your customer's hero : real-world tips & techniques for the service front lines

Paperback / softback 22 Mar 2018
Publisher Amacom
ISBN: 9780814449059
Dewey: 658.812
£10.19
RRP £11.99 Save 15%
1 in Stock
Image for Unlocking the customer value chain : how decoupling drives consumer disruption

Unlocking the customer value chain : how decoupling drives consumer disruption

Hardback 19 Feb 2019
ISBN: 9781524763084
Dewey: 658.812
£17.25
RRP £23.00 Save 25%
1 in Stock
Image for CRM for dummies

CRM for dummies

Paperback / softback 11 Aug 2017
Publisher For Dummies
ISBN: 9781119368977
Dewey: 658.812
£16.49
RRP £21.99 Save 25%
1 in Stock
Image for Data driven : harnessing data and AI to reinvent customer engagement

Data driven : harnessing data and AI to reinvent customer engagement

Hardback 20 Nov 2018
ISBN: 9781260441536
Dewey: 658.812
£25.59
RRP £31.99 Save 20%
1 in Stock
Image for The relationship economy : building stronger customer connections in the digital age

The relationship economy : building stronger customer connections in the digital age

Hardback 8 Oct 2019
ISBN: 9781626346437
Dewey: 658.812
£16.13
RRP £21.50 Save 25%
1 in Stock
Image for CCXP Exam Preparation

CCXP Exam Preparation

series Key Facts Giving Back
Paperback / softback 25 Mar 2017
ISBN: 9781520922812
£10.19
RRP £11.99 Save 15%
1 in Stock
Image for Executive engagement strategies : how to have conversations and develop relationships that build B2B business

Executive engagement strategies : how to have conversations and develop relationships that build B2B business

Paperback / softback 3 Mar 2020
Publisher Kogan Page Ltd
ISBN: 9781789661927
Dewey: 658.804
£28.04
RRP £32.99 Save 15%
1 in Stock
Image for Business process mapping : improving customer satisfaction: Workbook

Business process mapping : improving customer satisfaction: Workbook

Paperback / softback 21 Jul 2009
ISBN: 9780470446287
Dewey: 658.401
£29.25
RRP £39.00 Save 25%
1 in Stock
Image for Rethinking Users : The Design Guide to User Ecosystem Thinking

Rethinking Users : The Design Guide to User Ecosystem Thinking

Hardback 3 Sep 2020
ISBN: 9789063695811
Dewey: 658.812
£22.39
RRP £27.99 Save 20%
1 in Stock
Image for A paradigm of customer recovery : "customer care from a practical approach"

A paradigm of customer recovery : "customer care from a practical approach"

Paperback / softback 20 Sep 2000
Publisher iUniverse
ISBN: 9780595122592
Dewey: 658.812
£8.99
RRP £9.99 Save 10%
1 in Stock
Image for Effect of problem based learning with metacognitive scaffolding on achievement in sociology, problem solving ability and social skills among students

Effect of problem based learning with metacognitive scaffolding on achievement in sociology, problem solving ability and social skills among students

Paperback / softback 28 Dec 2022
Publisher hinasikandar
ISBN: 9781805453239
£47.19
RRP £58.99 Save 20%
1 in Stock
Image for Listen up! : how to tune in to customers and turn down the noise

Listen up! : how to tune in to customers and turn down the noise

Hardback 26 Nov 2020
ISBN: 9781119723851
Dewey: 658.812
£14.24
RRP £18.99 Save 25%
1 in Stock
Image for Loyal: Listen or You Always Lose : A Leader's Guide to Winning Customer and Employee Loyalty

Loyal: Listen or You Always Lose : A Leader's Guide to Winning Customer and Employee Loyalty

Hardback 7 Sep 2017
ISBN: 9781619617513
£17.99
RRP £19.99 Save 10%
1 in Stock
Image for Mastering Zendesk

Mastering Zendesk

Paperback / softback 13 Jan 2017
ISBN: 9781786461049
Dewey: 658.812028553
£35.99
RRP £39.99 Save 10%
1 in Stock
Image for The Center of Experience : A blueprint for creating the experience-led enterprise

The Center of Experience : A blueprint for creating the experience-led enterprise

Hardback 28 Feb 2020
Publisher BookBaby
ISBN: 9781543999044
£40.99
1 in Stock
Image for Kanban : The Ultimate Guide to Kanban Methodology for Agile Software Development

Kanban : The Ultimate Guide to Kanban Methodology for Agile Software Development

Hardback 10 Jan 2020
ISBN: 9781647483517
£23.99
RRP £29.99 Save 20%
1 in Stock
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