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Image for On the Reliability and Validity of the ServQual Instrument

On the Reliability and Validity of the ServQual Instrument : International Evidence

series Henley Working Paper
Spiral bound 1 Oct 1995
ISBN: 9781897866788
Dewey: 658.562
£15.00
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Image for World Wide Web

World Wide Web : What Marketing Managers Might Want to Know About Conversion and Efficiency

series Henley Working Paper
Spiral bound 1 Apr 1996
ISBN: 9781861810007
Dewey: 658.800285467
£15.00
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Image for Proactiveness and Performance

Proactiveness and Performance : Exploring the Link with Effective Selling

series Henley Working Paper
Spiral bound 1 Apr 1996
ISBN: 9781861810014
Dewey: 658.8
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Image for Country of Origin Effects

Country of Origin Effects : Perspectives from the Literature Revisited

series Henley Working Paper
Spiral bound 1 Apr 1996
ISBN: 9781861810021
Dewey: 658
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Image for Customer Acquisition in Sticky Business Markets

Customer Acquisition in Sticky Business Markets

series Henley Working Paper
Spiral bound 1 May 1996
ISBN: 9781861810045
Dewey: 658.8
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Image for Replication, Extension and Generation

Replication, Extension and Generation : Framework of Potential Research Space

series Henley Working Paper
Spiral bound 1 Jun 1996
ISBN: 9781861810069
Dewey: 658
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Image for Dominant Strategic Foci Affecting Firm Performance in Singapore

Dominant Strategic Foci Affecting Firm Performance in Singapore : A Research Framework

series Henley Working Paper
Spiral bound 1 Jun 1996
ISBN: 9781861810113
Dewey: 658.4012
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Image for Where Angels Fear to Tread

Where Angels Fear to Tread : Integrated Effects in Multiple Regression - A Research Note

series Henley Working Paper
Spiral bound 1 Jul 1996
ISBN: 9781861810120
Dewey: 658.45
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Image for Application of Research in Strategic Partnerships to Service Sector Industries

Application of Research in Strategic Partnerships to Service Sector Industries

series Henley Working Paper
Spiral bound 1 Jul 1996
ISBN: 9781861810137
Dewey: 658.042072
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Image for Prediction of Employment Status Choice Intentions

Prediction of Employment Status Choice Intentions

series Henley Working Paper
Spiral bound 1 Jul 1996
ISBN: 9781861810144
Dewey: 331.702
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Image for Classification of Creative Problem Solving Techniques

Classification of Creative Problem Solving Techniques

series Henley Working Paper
Spiral bound 1 Sep 1996
ISBN: 9781861810175
Dewey: 658.403
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Image for Managing Outdoor Management Development

Managing Outdoor Management Development

series Henley Working Paper
Spiral bound 1 Oct 1996
ISBN: 9781861810212
Dewey: 658.31244
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Image for Ethical Considerations for Masters and Doctoral Research in Business and Management Studies

Ethical Considerations for Masters and Doctoral Research in Business and Management Studies

series Henley Working Paper
Spiral bound 1 Jan 1997
ISBN: 9781861810359
Dewey: 174
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Image for Europe's Future

Europe's Future : Even Closer Union - The Great Insurance Policy

series Henley Working Paper
Spiral bound 1 Jan 1997
ISBN: 9781861810366
Dewey: 321.04094
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Image for Investigation into the Relationship Between Divergent Thinking and Measures of Competence

Investigation into the Relationship Between Divergent Thinking and Measures of Competence

series Henley Working Paper
Spiral bound 1 Apr 1997
ISBN: 9781861810410
Dewey: 658.4
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Image for Enhancing Creative Productivity in Groups

Enhancing Creative Productivity in Groups

series Henley Working Paper
Spiral bound 1 Jun 1997
ISBN: 9781861810427
Dewey: 658.402
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Image for Review of Literature on the Implementation of Strategic Information Systems Plans

Review of Literature on the Implementation of Strategic Information Systems Plans

series Henley Working Paper
Spiral bound 1 Apr 1997
ISBN: 9781861810458
Dewey: 658.4012
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Image for Beyond Electronic Postcards

Beyond Electronic Postcards : Tutor's Guide to Facilitating a Network Learning Group Using Lotus Notes

series Henley Working Paper
Spiral bound 1 Sep 1997
ISBN: 9781861810465
Dewey: 658.4038011
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Image for Empowerment, Coercive Persuasion and Organisational Learning

Empowerment, Coercive Persuasion and Organisational Learning : Do They Connect?

series Henley Working Paper
Spiral bound 1 Oct 1997
ISBN: 9781861810496
Dewey: 658.3
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Image for Comparative Study of the Managerial Competences and Performance of British Managers and Singaporean Public Sector Managers

Comparative Study of the Managerial Competences and Performance of British Managers and Singaporean Public Sector Managers

series Henley Working Paper
Spiral bound 1 Oct 1997
ISBN: 9781861810502
Dewey: 658.4
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Image for Network Marketing in South Africa

Network Marketing in South Africa : Just What is the Reception?

series Henley Working Paper
Spiral bound 1 Feb 1998
ISBN: 9781861810557
Dewey: 658.84
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Image for Impact of Activity-based Costing Techniques on Firm Performance

Impact of Activity-based Costing Techniques on Firm Performance

series Henley Working Paper
Spiral bound 1 Sep 1998
ISBN: 9781861810571
Dewey: 658.15
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Image for Strategic Management of IS/IT Functions

Strategic Management of IS/IT Functions : The Role of the CIO

series Henley Working Paper
Spiral bound 1 Feb 1999
ISBN: 9781861810588
Dewey: 658.4038
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Image for Activities of Entrepreneur-managers in Former Soviet Union Central Asian Republics

Activities of Entrepreneur-managers in Former Soviet Union Central Asian Republics : An Observational Study

series Henley Working Paper
Spiral bound 1 Dec 1998
ISBN: 9781861810625
Dewey: 658.4210958
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Image for Key Issues in Information Systems Management in Norway

Key Issues in Information Systems Management in Norway : Extending Key Issues Selection Procedure and Empirical Study

series Henley Working Paper
Spiral bound 1 Dec 1998
ISBN: 9781861810670
Dewey: 658.403809481
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Image for Investigation into the Quantity and Quality of Ideas Over Time in Idea Generation Sessions Using a Group Support System

Investigation into the Quantity and Quality of Ideas Over Time in Idea Generation Sessions Using a Group Support System

series Henley Working Paper
Spiral bound 1 Feb 1999
ISBN: 9781861810687
Dewey: 658.4036
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Image for Market and Societal Orientation in the Non Profit Sector

Market and Societal Orientation in the Non Profit Sector

series Henley Working Paper
Spiral bound 1 Feb 1999
ISBN: 9781861810731
Dewey: 658.048
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Image for Understanding the Influences of Co-operative/Competitive Motivation upon the Management of Strategic Partnerships

Understanding the Influences of Co-operative/Competitive Motivation upon the Management of Strategic Partnerships

series Henley Working Paper
Spiral bound 1 Jun 1998
ISBN: 9781861810908
Dewey: 658.314
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Image for Theoretical Foundation for the Concept of Value-based Costing (VBC)

Theoretical Foundation for the Concept of Value-based Costing (VBC) : A Critical Support Tool to Value-based Management (VBM)

series Henley Working Paper
Spiral bound 1 Jun 1998
ISBN: 9781861810953
Dewey: 658.1552
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Image for Yin-yang Balanced Concept of Organisational Changes Leading to a Double-loop Learning Control (DLC) Model for Reengineering in the Public Sector

Yin-yang Balanced Concept of Organisational Changes Leading to a Double-loop Learning Control (DLC) Model for Reengineering in the Public Sector

series Henley Working Paper
Spiral bound 1 Sep 1998
ISBN: 9781861810960
Dewey: 658.406
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