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Branded Customer Service: The New Competitive Edge: The New Competitive Edge

Customer Relations

Customers are the answer to everything: how to get and keep all the customers your business wants

Can I Have 5 Minutes of Your Time?: A No-Nonsense, Fun Approach to Sales from Xerox's Former #1 Salesperson

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Building a customer service culture: the seven service elements of customer success

Magnetic service: secrets for creating passionately devoted customers

Emotional value: creating strong bonds with your customers

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