Work-Related Violence Case Studies: Managing the Risk in Smaller Businesses

These case studies present a variety of ways to tackle the problem of violence at work and offer real examples of how businesses have reduced the risk of violence.

They are aimed mainly at owners and managers of small and medium-sized businesses, but should also interest employees and safety representatives.They have been grouped according to business sectors: retail; health and welfare; security and enforcement and leisure/service providers.

Each case study describes a particular business, the risks of violence to its staff or owners, measures taken to reduce the risk of violence it faces and additional points about other measures which could have been used, or which may be relevant to other businesses.