Assessing information needs: managing transformative library services

Based on a tested model for community analysis, this book offers a guide to the management of client-centered transformative information services that can be applied in any type of library or information agency.

- A case study of a community analysis for a county library system, illustrating how the model can be applied

- 13 tables presenting information collected from the case study

- Several graphic models, presented and described

- References at the end of each chapter

- A bibliography at the end of the book