Managing change - 21

The purpose of this book, originally published in 1991, is to provide managers with a practical approach to planning and managing significant changes.

It will help them to determine the objectives, scope and direction of change and to formulate a structured implementation plan.

Managers will learn how to identify and measure the skills needed to handle changes and to define activities that will develop those skills.

The workbook incorporates self-assessment exercises, company assessment exercises, and a case-study.