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Mac Portable Genius

McFedries, Paul, Kremke, Britta(Translated by)

See all formats and editions

Total Customer Satisfaction reports on the breakthrough methods used by award winning hospitals and health care organizations to achieve top-rated national status in customer satisfaction.

Learn from top experts in the field how to create and implement a total customer satisfaction tactical plan that will boost customer satisfaction ratings in your health care organization.

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Product Details

Publisher/Imprint Wiley-VCH Verlag GmbH

ISBN/Ean3527760040 / 9783527760046

FormatPaperback

Dewey004.165

Published07/09/2011

Country of PubGermany

Pages344 pages, Illustrations

Dimensions158 x 235 mm, 578 grams

ReadershipChildren / Juvenile Learn More

BIC ULH Macintosh OS