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The Customer Success Economy : Why Every Aspect of Your Business Model Needs A Paradigm Shift

CRM For Dummies

Rethinking Users : The Design Guide to User Ecosystem Thinking

The Little Customer Service Book : A Common Sense Guide to Helping People

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Dealing with Difficult People : Fast, Effective Strategies for Handling Problem People

Celebrity Service

The Offer You Can't Refuse : What If Customers Want More Than Excellent Service?

Customer Relationship Management : Marketing 04.04

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Games Companies Play : An Insider's Guide to Surviving Politics

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Customer Loyalty : How to Retain Your Customer Base Through Loyalty

Customer Relationship Management

Customer Friendly : The Organizational Architecture of Service

Customer Relationship Management

Corporate Gifts : All You Need to Know

Igniting Explosive Sales Growth : Generate More Customers And Adding Phenomenal Sales

Ridiculously Simple Customer Experience : How to Quickly Build and Maintaina CX Juggernaut

AI-Based Personalization : Transforming Relationships Between Companies and Customers

Raise and Develop : The Shopify Accomplishment Condition

Startup Employee Engagement Declines

Internal Marketing and Bank Customer Satisfaction

Social Media Role in Engaging Customers

The Art Of Customer Service In The Workplace : How To Create A Memorable Customer Experience

Managing Products = Managing Tension

Untangling Brand Value Exploring Crucial Factors

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