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Achieving ISO/IEC 20000 : Making Metrics Work

Paperback 22 Mar 2006
Publisher BSI Standards
ISBN: 9780580474606
Dewey: 658.4
Out of Print
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ACHIEVING BS 15000. MANAGING END-TO-END

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ISBN: 9780580446375
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The ISO/IEC Service Management Handbook : Training - Implementation - Certification

Paperback / softback 4 Nov 2011
Publisher ConnectSphere
ISBN: 9781908772008
Dewey: 004.0688
£7.00
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The ISO/IEC Service Management Handbook : Training - Implementation - Certification

Digital 4 Nov 2011
Publisher ConnectSphere
ISBN: 9781908772046
Dewey: 004.0688
£7.00
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IT Service Management : Self-assessment Workbook

Loose-leaf 15 Mar 2012
Publisher ConnectSphere
ISBN: 9781908772015
£60.00
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Achieving BS 15000 Management Decisions

Paperback / softback 1 Nov 2004
Publisher BSI Standards
ISBN: 9780580435577
Dewey: 658.4
£30.00
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IT Service Management : Self-assessment Workbook

Digital 26 Jun 2012
Publisher ConnectSphere
ISBN: 9781908772022
£60.00
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A Manager's Guide to IT Service Management

Paperback / softback 17 Oct 2011
ISBN: 9780580728457
Dewey: 658.4038
£45.00
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Achieving ISO/IEC 20000

Paperback / softback 31 Mar 2006
Publisher BSI Standards
ISBN: 9780580474583
Dewey: 658.4
£25.00
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A Managers' Guide to Service Management

Paperback / softback 16 May 2006
Publisher BSI Standards
ISBN: 9780580479229
Dewey: 658.4038
£39.00
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Image for Achieving ISO/IEC 20000 - Integrated Service Management

Achieving ISO/IEC 20000 - Integrated Service Management

Paperback / softback 28 Feb 2006
Publisher BSI Standards
ISBN: 9780580446429
Dewey: 658.4
£30.00
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Achieving ISO/IEC 20000

Paperback / softback 24 Mar 2006
Publisher BSI Standards
ISBN: 9780580474620
Dewey: 658.4
£25.00
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Image for Achieving ISO/IEC 20000

Achieving ISO/IEC 20000

Paperback / softback 31 Mar 2006
Publisher BSI Standards
ISBN: 9780580446399
Dewey: 658.4
£30.00
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Image for Achieving BS 15000 Why People Matter

Achieving BS 15000 Why People Matter

Paperback / softback 1 Mar 2005
Publisher BSI Standards
ISBN: 9780580446351
Dewey: 658.4
Out of Print
Image for Achieving ISO/IEC 20000 - Capacity Management

Achieving ISO/IEC 20000 - Capacity Management

Paperback 13 Jan 2006
Publisher BSI Standards
ISBN: 9780580446412
Dewey: 658.4
Out of Print
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Achieving BS 15000 - Making Metrics Work

Paperback 29 Jul 2005
Publisher BSI Standards
ISBN: 9780580446382
Dewey: 658.4

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Image for Achieving ISO/IEC 20000 - Why People Matter

Achieving ISO/IEC 20000 - Why People Matter

Paperback 7 Mar 2006
Publisher BSI Standards
ISBN: 9780580474590
Dewey: 658.4
Out of Print
Image for Achieving ISO/IEC 20000 - Keeping the Service Going

Achieving ISO/IEC 20000 - Keeping the Service Going

Paperback 13 Jan 2006
Publisher BSI Standards
ISBN: 9780580446405
Dewey: 658.05
Out of Print
Image for IT Service Management

IT Service Management - Self-assessment Workbook

Loose-leaf 13 Jun 2006
Publisher BSI Standards
ISBN: 9780580479236
Dewey: 658.4038
Out of Print
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