11th Northumbria International Conference on Performance Measurement in Libraries and Information Services: Performance Measurement and Metrics

Capturing the student User Experience (UX) in York and Loughborough University library buildings,Demonstrating Value in Research Libraries: the Shared Service Standards Initiative,Developing a Matrix and Using Self-Reported Scoring to Measure Librarian Engagement on Campus,EBL ebook use compared to the use of equivalent print books and other eresources: A University of Massachusetts Amherst - MINES for Libraries® case study,Editorial,Guest Editorial,Identification and Development of Patron Personas for an Academic Library,Seven Stories of Performativity and Advocacy: A Review of the Published Work of Stephen Town,Social Networks and Relational Capital in Library Service Assessment,Using Copac data to benchmark collections,Visualizing the Library as Place,What Role for Libraries in Learning Analytics?