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Image for The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Hardback 16 Dec 2011
ISBN: 9780071786973
Dewey: 658.812
£32.79
RRP £40.99 Save 20%
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Image for Customer Experience For Dummies

Customer Experience For Dummies

Paperback / softback 20 Jan 2015
Publisher For Dummies
ISBN: 9781118725603
Dewey: 658.812
£13.49
RRP £17.99 Save 25%
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Image for Digital Human

Digital Human : The Fourth Revolution of Humanity Includes Everyone

Hardback 11 May 2018
ISBN: 9781119511854
Dewey: 658.812
£21.24
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Image for The Customer Success Economy

The Customer Success Economy : Why Every Aspect of Your Business Model Needs A Paradigm Shift

Hardback 29 Jun 2020
ISBN: 9781119572763
Dewey: 658.812
£16.50
RRP £22.00 Save 25%
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Image for Align: Get Your Team on the Same Page, Discover Clients' Needs, Develop Better Products

Align: Get Your Team on the Same Page, Discover Clients' Needs, Develop Better Products : Get Your Team on the Same Page, Discover Clients' Needs, Develop Better Products

Hardback 29 Mar 2019
ISBN: 9780486816456
Dewey: 658.812
£16.87
RRP £22.49 Save 25%
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Image for Trend-Driven Innovation

Trend-Driven Innovation : Beat Accelerating Customer Expectations

Paperback / softback 6 Nov 2015
ISBN: 9781119076315
Dewey: 658.812
£19.50
RRP £26.00 Save 25%
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Image for Customer Relationship Management

Customer Relationship Management : Concept, Strategy, and Tools

series Springer Texts in Business and Economics
Hardback 4 May 2018
ISBN: 9783662553800
Dewey: 658.812
£59.99
RRP £74.99 Save 20%
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Image for Marketing Automation For Dummies

Marketing Automation For Dummies

Paperback / softback 13 May 2014
Publisher For Dummies
ISBN: 9781118772225
Dewey: 658.8120285
£14.99
RRP £19.99 Save 25%
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Image for Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

Paperback / softback 16 Jun 2017
ISBN: 9781260011838
Dewey: 658.812
£19.99
RRP £24.99 Save 20%
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Image for Shift

Shift : Transform Motion into Progress in Business

Hardback 27 Jan 2022
ISBN: 9781119810148
Dewey: 658.812
£14.24
RRP £18.99 Save 25%
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Image for The Four Factors of Trust

The Four Factors of Trust : How Organizations Can Earn Lifelong Loyalty

Hardback 15 Dec 2022
ISBN: 9781119855019
Dewey: 658.812
£19.49
RRP £25.99 Save 25%
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Image for Managing Customer Value: One Step At A Time

Managing Customer Value: One Step At A Time

Hardback 20 Jun 2022
ISBN: 9789811240799
Dewey: 658.812
£56.00
RRP £70.00 Save 20%
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Image for CRM For Dummies

CRM For Dummies

Paperback / softback 11 Aug 2017
Publisher For Dummies
ISBN: 9781119368977
Dewey: 658.812
£16.49
RRP £21.99 Save 25%
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Image for Connecting with Clients

Connecting with Clients : For stronger, more rewarding and longer-lasting client relationships

Paperback / softback 30 Mar 2021
ISBN: 9780857198594
Dewey: 658.812
£11.24
RRP £14.99 Save 25%
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Image for Effective Complaint Management

Effective Complaint Management : The Business Case for Customer Satisfaction

series Management for Professionals
Hardback 18 Feb 2019
ISBN: 9783319987040
Dewey: 658.812
£63.99
RRP £79.99 Save 20%
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Image for Developing Data Migrations and Integrations with Salesforce

Developing Data Migrations and Integrations with Salesforce : Patterns and Best Practices

Paperback / softback 19 Dec 2018
Publisher Apress
ISBN: 9781484242087
Dewey: 658.812
£43.99
RRP £54.99 Save 20%
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Image for Call Centers For Dummies

Call Centers For Dummies

Paperback / softback 17 Sep 2010
Publisher For Dummies
ISBN: 9780470677438
Dewey: 658.812
£14.24
RRP £18.99 Save 25%
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Image for Build Your Community

Build Your Community : Turn your connections into a powerful online community

Paperback / softback 14 May 2021
Publisher Pearson Business
ISBN: 9781292329994
Dewey: 658.812
£12.74
RRP £16.99 Save 25%
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Image for The Future of Luxury Customer Experience

The Future of Luxury Customer Experience : How to Create High-Value, Personalized Omnichannel Experiences

Paperback / softback 3 Aug 2024
Publisher Kogan Page Ltd
ISBN: 9781398615458
Dewey: 658.812
£33.99
RRP £39.99 Save 15%
Image for Mapping Experiences

Mapping Experiences : A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

Paperback / softback 30 Nov 2020
Publisher O'Reilly Media
ISBN: 9781492076636
Dewey: 658.812
£33.74
RRP £44.99 Save 25%
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Image for Chief Customer Officer 2.0

Chief Customer Officer 2.0 : How to Build Your Customer-Driven Growth Engine

Hardback 3 Jul 2015
ISBN: 9781119047605
Dewey: 658.812
£17.25
RRP £23.00 Save 25%
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Image for Unlocking the Customer Value Chain

Unlocking the Customer Value Chain : How Decoupling Drives Consumer Disruption

Hardback 19 Feb 2019
ISBN: 9781524763084
Dewey: 658.812
£17.25
RRP £23.00 Save 25%
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Image for Delivering Effective Social Customer Service

Delivering Effective Social Customer Service : How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation

Hardback 25 Oct 2013
ISBN: 9781118662670
Dewey: 658.812
£14.99
RRP £19.99
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Image for Supplier Relationship Management

Supplier Relationship Management : Unlocking the Value in Your Supply Base

Paperback / softback 3 Jan 2022
Publisher Kogan Page Ltd
ISBN: 9781398602250
Dewey: 658.812
£46.74
RRP £54.99 Save 15%
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Image for Answering the Ultimate Question

Answering the Ultimate Question : How Net Promoter Can Transform Your Business

Hardback 5 Dec 2008
ISBN: 9780470260692
Dewey: 658.812
£17.24
RRP £22.99
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Image for Microsoft Dynamics CRM 4 For Dummies

Microsoft Dynamics CRM 4 For Dummies

Paperback / softback 22 Jul 2008
Publisher For Dummies
ISBN: 9780470343258
Dewey: 658.8120285536
£14.99
RRP £19.99
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Image for CRM Handbook, The

CRM Handbook, The : A Business Guide to Customer Relationship Management

series Addison-Wesley information technology series
Paperback / softback 9 Aug 2001
ISBN: 9780201730623
Dewey: 658.81202854678
£41.59
RRP £51.99
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Image for SugarCRM For Dummies

SugarCRM For Dummies

Paperback / softback 21 Nov 2008
Publisher For Dummies
ISBN: 9780470384626
Dewey: 658.812028553
£20.24
RRP £26.99
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Image for Effective CRM using Predictive Analytics

Effective CRM using Predictive Analytics

Hardback 25 Dec 2015
ISBN: 9781119011552
Dewey: 658.812
£39.06
RRP £45.95
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Image for Microsoft CRM For Dummies

Microsoft CRM For Dummies

Paperback / softback 22 Aug 2003
Publisher For Dummies
ISBN: 9780764516986
Dewey: 658.81202855369
£18.74
RRP £24.99
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