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Image for Dealing with Difficult People

Dealing with Difficult People : Fast, Effective Strategies for Handling Problem People

series Creating success
Paperback / softback 3 Jul 2022
Publisher Kogan Page Ltd
ISBN: 9781398606159
Dewey: 658.3145
£7.79
RRP £12.99 Save 40%
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Executive Engagement Strategies : How to Have Conversations and Develop Relationships that Build B2B Business

Paperback / softback 3 Mar 2020
Publisher Kogan Page Ltd
ISBN: 9781789661927
Dewey: 658.804
£28.04
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User Research : Improve Product and Service Design and Enhance Your UX Research

Paperback / softback 3 Feb 2022
Publisher Kogan Page Ltd
ISBN: 9781398603578
Dewey: 004.019
£28.04
RRP £32.99 Save 15%
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B2B Customer Experience : A Practical Guide to Delivering Exceptional CX

Paperback / softback 3 May 2023
Publisher Kogan Page Ltd
ISBN: 9781398608511
Dewey: 658.804
£25.49
RRP £29.99 Save 15%
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Dealing with Difficult People : Fast, Effective Strategies for Handling Problem People

series Creating success
Hardback 3 Jun 2019
Publisher Kogan Page Ltd
ISBN: 9780749498795
Dewey: 658.3145
£25.50
RRP £30.00 Save 15%
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Customer Care Excellence : How to Create an Effective Customer Focus

Paperback / softback 3 Nov 2010
Publisher Kogan Page Ltd
ISBN: 9780749457051
Dewey: 658.812
£25.49
RRP £29.99
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Humanizing Big Data : Marketing at the Meeting of Data, Social Science and Consumer Insight

Paperback / softback 3 Mar 2015
Publisher Kogan Page Ltd
ISBN: 9780749472115
Dewey: 658.80028557
£19.54
RRP £22.99
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B2B Customer Experience : A Practical Guide to Delivering Exceptional CX

Hardback 3 May 2023
Publisher Kogan Page Ltd
ISBN: 9781398608535
Dewey: 658.804
£82.45
RRP £97.00
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Image for Selling Transformed

Selling Transformed : Develop the Sales Values which Deliver Competitive Advantage

Paperback / softback 3 Dec 2020
Publisher Kogan Page Ltd
ISBN: 9781789665352
Dewey: 658.85
£26.99
RRP £29.99 Save 10%
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Scoring Points : How Tesco Continues to Win Customer Loyalty

Paperback / softback 3 Aug 2008
Publisher Kogan Page Ltd
ISBN: 9780749453381
Dewey: 658.8120941
£20.39
RRP £23.99
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Image for Understanding Digital Marketing

Understanding Digital Marketing : Marketing Strategies for Engaging the Digital Generation

Hardback 3 Jan 2021
Publisher Kogan Page Ltd
ISBN: 9781398695016
Dewey: 658.872
Out of Print
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Exceptional Customer Experience : Design a Customer-Focused Strategy to Increase Engagement and Sales

Paperback / softback
Publisher Kogan Page Ltd
ISBN: 9781398608320
Dewey: 658.812
£29.99
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Exceptional Customer Experience : Design a Customer-Focused Strategy to Increase Engagement and Sales

Hardback
Publisher Kogan Page Ltd
ISBN: 9781398608382
Dewey: 658.812
£95.00
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Complaint Management Excellence : Creating Customer Loyalty through Service Recovery

Paperback / softback 3 May 2012
Publisher Kogan Page Ltd
ISBN: 9780749465308
Dewey: 658.812
£29.74
RRP £34.99
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Image for Dealing with Difficult People

Dealing with Difficult People : Fast, Effective Strategies for Handling Problem People

series Creating success
Paperback / softback 3 Jun 2019
Publisher Kogan Page Ltd
ISBN: 9780749486419
Dewey: 658.3145

This title has been replaced View Replacement

Image for Effective Customer Care

Effective Customer Care

series Creating success
Paperback / softback 3 Jun 2010
Publisher Kogan Page Ltd
ISBN: 9780749459970
Dewey: 658.812
Out of Print
Image for Selling Transformed

Selling Transformed : Develop the Sales Values which Deliver Competitive Advantage

Hardback 3 Dec 2020
Publisher Kogan Page Ltd
ISBN: 9781789665376
Dewey: 658.85
£82.45
RRP £97.00
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Image for Dealing with Difficult People

Dealing with Difficult People : Fast, Effective Strategies for Handling Problem People

series Creating success
Hardback 3 Jul 2022
Publisher Kogan Page Ltd
ISBN: 9781398606227
Dewey: 658.3145
£36.00
RRP £40.00
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Image for Consult Your Customers

Consult Your Customers : How to Achieve Continuous Sales Success

series Better Management Skills S.
Paperback 25 Jan 1997
Publisher Kogan Page Ltd
ISBN: 9780749421472
Dewey: 658.85
Out of Print
Image for Scoring Points

Scoring Points : How Tesco is Winning Customer Loyalty

Hardback 3 Oct 2003
Publisher Kogan Page Ltd
ISBN: 9780749435783
Dewey: 658.812

This title has been replaced View Replacement

Image for Successful Customer Relationship Marketing

Successful Customer Relationship Marketing : New Thinking, New Strategies, New Tools for Getting Closer to Your Customers

Hardback 1 Jul 2001
Publisher Kogan Page Ltd
ISBN: 9780749435790
Dewey: 658.812
Out of Print
Image for Up Close and Personal?

Up Close and Personal? : Customer Relationship Marketing @ Work

Hardback 3 Dec 2002
Publisher Kogan Page Ltd
ISBN: 9780749438319
Dewey: 658.812

This title has been replaced View Replacement

Image for The Customer Management Scorecard

The Customer Management Scorecard : Managing CRM for Profit

Hardback 14 Nov 2002
Publisher Kogan Page Ltd
ISBN: 9780749438951
Dewey: 658.812
Out of Print
Image for CRM Project Management

CRM Project Management : Building Realistic Expectations and Managing Risk

Paperback / softback 3 Oct 2002
Publisher Kogan Page Ltd
ISBN: 9780749438982
Dewey: 658.812
Out of Print
Image for Dealing with the Customer from Hell

Dealing with the Customer from Hell : A Survival Guide

Paperback 3 Aug 2005
Publisher Kogan Page Ltd
ISBN: 9780749444518
Dewey: 658.812
Out of Print
Image for Key Account Management in Financial Services

Key Account Management in Financial Services : Tools and Techniques for Building Strong Relationships with Major Clients

Paperback 3 Nov 2007
Publisher Kogan Page Ltd
ISBN: 9780749450694
Dewey: 658.804
Out of Print
Image for The Call Centre Training Handbook

The Call Centre Training Handbook : A Complete Guide to Learning and Development in Contact Centres

Hardback 3 Dec 2008
Publisher Kogan Page Ltd
ISBN: 9780749450885
Dewey: 658.31245
£42.49
RRP £49.99
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Image for Scoring Points

Scoring Points : How Tesco Continues to Win Customer Loyalty

Hardback 3 Jan 2015
Publisher Kogan Page Ltd
ISBN: 9780749476250
Dewey: 658.8120941
£55.25
RRP £65.00
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Image for Humanizing Big Data

Humanizing Big Data : Marketing at the Meeting of Data, Social Science and Consumer Insight

Hardback 3 Mar 2016
Publisher Kogan Page Ltd
ISBN: 9780749479114
Dewey: 658.83
Out of Print
Image for User Research

User Research : A Practical Guide to Designing Better Products and Services

Paperback / softback 3 Mar 2018
Publisher Kogan Page Ltd
ISBN: 9780749481049
Dewey: 004.019

This title has been replaced View Replacement

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