Image for Operational support and analysis: ITIL intermediate capability handbook.

Operational support and analysis: ITIL intermediate capability handbook. (Second edition.)

Part of the ITIL Capability Handbook Suite series
See all formats and editions

Updated in line witht he ITIL 2011 editions and the Operational Support and Analysis (OSA) syllabus, this quick reference guide will help you as you study for the OSA module of the ITIL Inermediate Capability qualification.

Read More
Available
£9.99
Add Line Customisation
Available on VLeBooks
Add to List
Product Details
The Stationery Office
0113314310 / 9780113314317
eBook (Adobe Pdf)
20/11/2013
United Kingdom
English
154 pages
Copy: 10%; print: 10%