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ITIL V3 Service Operation

AXELOS

See all formats and editions

The ITIL Editions 2011 has been updated for clarity, consistency, correctness, and completeness.

By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

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Product Details

Publisher/Imprint Stationery Office Books

ISBN/Ean0113313071 / 9780113313075

FormatPaperback / softback

Dewey004.068

Published29/07/2011

Country of PubUnited Kingdom

Pages381 pages, figs, tables

ReadershipProfessional & Vocational Learn More

BIC GLC Library, archive & information management, UKR Maintenance & repairs, UT Computer networking & communications