Practical Statistical Methods for Quality : Improving Products, Services, and Processes

This book is written for Minitab Statistical Software users in industry services. The material covers basic statistical methods as well as quality and manufacturing related statistical methods and would be useful for both Six Sigma Green Belts and Black Belts and those performing quality improvement.

The approach to statistics in this book is intended to present the material in a less formal manner to make it more approachable and less intimidating for the readers. Each example has clear guidance in performing the operations that are explained and the data used for the examples in the manuscript are available in a spreadsheet accessible through a link in the book. The material provides both guidance on the correct application of statistical methods as well as the use of Minitab Statistical Software.