Benchmarking to Win - Complete Pack

This is one of a series of toolkits which has been developed to equip managers with the knowledge they need on business issues.

These management training packages should equip managers with the skills needed to succeed.

They can be used for self-directed learning or to inspire a team.

Built around a 25-minute documentary style video, they contain practical advice, based on the experience of leading figures from public and private sector businesses.

The kits highlight relevant points, focus attention on the key issues and provide ideas for action within the reader's business. The complete toolkit contains two videos, one uninterrupted version, the other with pauses, prompts and action points, a user manual outlining how to use the toolkit, the key learning points and practical hints for implementation, a workbook for individual use, a manager's guide for team development and a notepad, pencil and folder. In addition, there are budget packs. The budget packs contain one uninterrupted version of the video, a user manual outlining how to use the toolkit, the key learning points and practical hints for implementation, one folder, pad and pencil for note taking. "Benchmarking to Win" - what it is and how to do it - Graham James, Chief Executive of Courtaulds Films, gives the industrial perspective, whilst managers from Glan Clwyd District Hospital discuss the issues of benchmarking in a people based industry.

Providing a vivid illustration, the athlete Colin Jackson and his trainer, Malcolm Arnold, the National Athletics Coach for Wales, demonstrate the importance of benchmarking when competing at the highest level.

Shaun Pantling of Rank Xerox looks at the service industries and senior managers from Rover explain the role that benchmarking played in revitalizing their business.

All reviewed by an expert from Nottingham Trent University.