Managing IT Outsourcing (2nd ed.)

Outsourcing is a major international phenomenon in business today.

The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems.

This completely revised edition presents the latest theory, research and practice in this fast changing field.

With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field.

The book provides expanded coverage of issues such as offshoring, multi-sourcing, business process outsourcing and the spread of offshoring to countries such as China and Russia.

Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the second edition of Managing IT Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information management.

It is an ideal text for students, academics and practitioners alike.