Empowerment takes more than a minute (2nd ed.)

This text illustrates three simple keys that organizations can use to effectively tap into the knowledge, experience and motivation power that people already possess.

The authors focus on a manager whose attempts to turn his troubled company around using traditional methods is failing.

They show how he reluctantly contacts an expert in empowerment, who then, step-by-step helps him to understand why his previous efforts have failed.

The expert then shows the managers what he needs to do to cretate an empowered workforce.