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Assert Yourself : Effective Complaining

Border, Rosy, Clark, Angela

Part of the You Need This Book First S. series

See all formats and editions

Dodgy dishwashers? Cowboy contractors? Bloody-minded bank managers? Holidays in hell? Don't get mad - get complaining. This book empowers you to take control of the situation and get results.

It tells you: All you need to know about your legal rights - and your suppliers' legal responsibilities; Who to complain to, how to complain effectively and what result to expect in each situation; How to take a stubborn supplier to court - and win.

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Product Details

Publisher/Imprint Cavendish Publishing Ltd

ISBN/Ean1859418171 / 9781859418178

FormatPaperback

Dewey343.41071

Published12/11/2001

Country of PubUnited Kingdom

Pages172 pages

Dimensions156 x 234 mm, 200 grams

ReadershipProfessional & Vocational Learn More

BIC LNCB3 Sale of goods law, VSD Law, citizenship & rights for the lay person