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Image for IT service management: a guide for ITIL V3 Foundation Exam candidates

IT service management: a guide for ITIL V3 Foundation Exam candidates

Brewster, Ernest, Griffiths, Richard, Lawes, Aidan, Sansbury, John
See all formats and editions

ITIL® and IT service management have been practised successfully around the world for more than 20 years.

ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k.

This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical understanding of IT service management.

An ITIL® Licensed Product.

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Title Unavailable: Withdrawn
Product Details
British Computer Society
1780170564 / 9781780170565
eBook
004.068
24/02/2010
England
English
188 pages
Description based on print version record.
U Computing & information technology
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