The psychology of personnel selection : a quality approach

This is a practical guide for pesonnel managers to the methods, issues and latest research findings in the area of personnel selection and performaance measurement.

It aims to enable selectors to predict future job performances with much greater accuracy, while helping their company to survive, prosper and grow.

Topics include: identifying customer needs; the design and return on investment of selection procedures; setting decision-making standards; and developing ideas for continuous improvements.