Executive EQ : Emotional Intelligence in Business ([New] ed)

In recent years there has been a number of research studies and management reports showing connections between various competencies of emotional intelligence and bottom-line business results.

These include significant gains in revenue, productivity, innovation, teamwork and profitability.

Cost savings, reduced cycle time, greater market share, and increased trust, loyalty and commitment from co-workers, employees, customers and clients are further proven benefits.

Many people are beginning to realize that simply being blessed with a high IQ does not guarantee a path to career success.

Emotional Intelligence, or EQ, is equally, perhaps even more important.

Knowing one's own emotions and controlling them, recognizing and understanding emotions in others and self-motivation are the key dimensions of EQ.

This practical book aims to show you how to develop and apply EQ in your workplace.

It includes an EQ map for self-assessment.