The seven steps to effective coaching

This ground-breaking book explains the 7-step ACHIEVE coaching model, which focuses on five essential coaching skills--the development of rapport, deep listening, creative and open questioning, honest feedback and the use of intuition.

With extensive case studies and examples, this important book provides an effective model for executive coaches in which to structure their coaching sessions and programs.

It also offers valuable guidelines to HR professionals and managers in both assessing outside coaches and developing their own executive coaching skills.