Information Technology : Solutions for Business - Case Studies from ESPRIT (2 ed)

Throughout industry and in areas such as healthcare, education and training, transport, professional services and retailing, people are finding different ways of using information technology (IT) to improve productivity, quality and levels of service.

ESPRIT, the European Union's research and development programme, plays a key role in stimulating the stimulating the development of the technologies required and helping to improve the competitiveness of European industry.

This second edition presents a selection of results arising from ESPRIT projects.