Image for Emotional Intelligence for Managing Results in a Diverse World

Emotional Intelligence for Managing Results in a Diverse World : The Hard Truth About Soft Skills in the Workplace

See all formats and editions

Harness the power of human emotions to leverage the differences people bring to the workplace.Encountering generational, cultural, language, and behavioral differences in today's global workplace occurs nearly every hour of every day.

From here to Dubai or in the conference room down the hall, anger and frustration come easily when others don't do things our way, follow directions, or respond the way we think they should. And when emotions manage workplace relationships, conflict, disengagement, and low morale result.Answering the call for fresh insight into what it takes to effectively manage in this complex landscape, "Emotional Intelligence for Managing Results in a Diverse World" brings together a unique combination - the key principles of emotional intelligence and the fundamentals of diversity and difference. With practical how-tos, action tips, assessment tools, and plenty of workplace examples, this cohesive system offers managers, supervisors, team leaders, and human resource professionals a proven framework and actionable strategies for developing the critical competencies needed for success: empathy, cross-cultural communication, and conflict resolution skills that produce hard results in business."Emotional Intelligence for Managing Results in a Diverse World" delivers a proven approach to capturing and using the energy of emotions to bridge difference, turn difficult relationships into satisfying ones, and create a healthier workplace and a more effective organization.

Read More
Title Unavailable: Out of Print

The title has been replaced.To check if this specific edition is still available please contact Customer Care +44(0)1482 384660 or schools.services@brownsbfs.co.uk, otherwise please click 9780891063940 to take you to the new version.

This title has been replaced View Replacement
Product Details
Davies-Black Publishing
0891062556 / 9780891062554
Hardback
15/10/2008
United Kingdom
English
224 p.
23 cm
Professional & Vocational Learn More