The work of the Border Force : sixth report of session 2012-13, report, together with formal minutes

Maximum queue times at major UK ports have been consistently too high for the last 12 months.

Some carriers are resigning themselves to reducing their revenue because Border Force lacks capacity.

Many airlines have years of experience in providing advanced passenger information to the United States are now obliged to provide advanced information to e-Border although this information is not always used optimally.

The Committee recommends that Border Force: adopt a target for reducing the maximum queuing times; adopt a more frequent measurement of queues in order to improve accuracy and to inform staff rostering decisions; install "waiting time" boards in all arrivals halls at major ports; keep E-gates operational at all times when flights are arriving; and if the control room at Heathrow continues to be a success then adopt the model at other major ports where appropriate.

The Home Office should: reintroduce the risk based entry check pilot; carry out a full reappraisal of the number of Border Force staff needed across the UK if it wishes to persist with 100% entry checks for all passengers; and bring forward the reinstatement of 'smart zones'. It was also of notable concern that Border Force has been unable or unwilling to provide comparable data on the number of drug seizures carried out by Border Force in April 2011 and April 2012; the number of passengers about whom security alerts were issued to the Border Force that were actually encountered trying to enter the UK; or the number of illegal migrants trying to enter the UK through the 'Lille Loophole'